Customer Service & Conversational AI
Resolve most support tickets automatically and give human agents AI superpowers on the rest.
Workflow
Step 1: Intercom Fin
Deploy an AI agent that resolves common tickets end-to-end
Notes: Feed it your help center and past conversations first.
Handoff: Pass this output to the next step.
Step 2: Claude
Write and refine the help-center articles Fin learns from
Handoff: Pass this output to the next step.
Step 3: n8n
Route escalations and sync tickets to your CRM
Handoff: Start the next step with a new input.
Step 4: ElevenLabs
Add a natural voice line for phone support
Handoff: Start the next step with a new input.
Step 5: Julius AI
Analyze ticket exports for deflection and CSAT trends
Handoff: Keep this as a final deliverable.